Platform / Customer Engagement
Customer Engagement
Your best customers come in every week and you still greet them like strangers. One Retail remembers them across every branch and channel, then gives you loyalty, stamps and campaigns to say thank you.
Modules
12 modules in Customer Engagement
Each module can be switched on per company and per store, and every one of them reads the same master data.
Customer Profiles
A single view of preferences, purchases and interactions.
Loyalty
Points, tiers and rewards, redeemable at the lane and online.
E-Stamp Campaigns
Digital stamp collection with instant redemption at checkout.
Advertising
Schedule and measure in-store screens, receipts and app placements.
Contests
Purchase-linked contests with automated entry and winner draws.
Customer Feedback
QR-driven feedback routed to the right store and manager.
Gift Hampers
Seasonal hamper catalogues with corporate ordering.
Guest Service
Counter workflows for enquiries, lost and found and service recovery.
Mini App Manager
Publish micro-experiences into your customer app without a release.
Price Checker
In-aisle price and promotion lookup kiosks.
AI Customer Service Kiosk
Conversational kiosks that answer, direct and upsell.
Wayfinding and Smart Parking
Mall directory, wayfinding and parking guidance in one app.
Other categories