The retail ERP
Run every store
as if it were your only one.
One Retail runs your supermarket from the receiving dock to the checkout lane, so what head office decides is what the shop floor does.
Somewhere right now, a shelf is empty and nobody knows yet.
A promotion that reached forty stores out of forty-one. A count that took all night. A supplier's price list in an email. Retail breaks in small, quiet ways, and each one costs you a customer who never complains. They just leave. One Retail is built so those things cannot happen quietly.
Head office decided it on Tuesday. Forty stores ran it. The forty-first keyed it in wrong and a customer paid full price. On One Retail a promotion is decided once and runs on every lane, kiosk, trolley and storefront, even when the store is offline.
A clipboard, a torch and a spreadsheet at midnight. On One Retail the count happens on the handheld in the aisle, head office sees it as it happens, and expiry is flagged before a customer finds it.
Product data by email, dock times by phone, claims by post. Suppliers, tenants and landlords get a portal on the same platform, so data, bookings and contracts move without anyone's inbox.
Every system had its own login and its own idea of who she was. One identity, one permission model, and every module she is allowed to use, working from her first morning.
The platform
Everything a store needs, behind one login.
Sell
The lane, the app and the campaign that fills the basket.
Operate
The dock, the shelf, the kitchen and the roster.
The One Retail platform
One catalogue. One customer. One stock count. Everywhere.
More than a hundred modules, and every one of them reads the same product, price, customer and stock position. Switch on what each company, region or store needs, and nothing is keyed twice.
Explore all modules
The back office is wherever your team is standing.
The dock, the aisle, the cold room. Every workflow lives on the handheld and every decision at head office, so by close the shelf, the till and the ledger agree, and nobody stays late to make them.
Explore store operationsThe software
Screens your buyers will live in.
Not a dashboard built for a screenshot. Worklists with filters that survive a thousand open orders, documents with an approval trail, and the same record on a phone at the receiving dock.
Same record, any device
The receipt a buyer approves at head office is the one the team keys at the dock. One document, one audit trail, no re-entry.
Explore the platform
One platform, every format
Built for every kind of retail.
A pharmacy and a hypermarket do not trade the same way, and neither should their software. Pick your format and see what One Retail does on the first morning.
Supermarket
Saturday afternoon. Four lanes open, a stamp campaign running, and the chilled aisle needs marking down before six. One Retail decides the promotion once and runs it on every lane, flags the expiry before a customer finds it, and picks the nine o'clock online order from the same shelf.
- Promotions, stamps and loyalty decided once and executed at every lane, self-checkout and trolley
- Expiry control and automatic markdown on fresh and chilled
- Slot-based online grocery picked from store stock
Hypermarket
Food on the left, fashion on the right, a mall wrapped around it and three operating companies behind it. One catalogue across all of it, planograms for floors the size of football pitches, and the tenants on the same platform as the stores.
- One catalogue across food, fashion and household with variants where they matter
- Planogram library, fixtures and store clusters for very large floors
- Tenant and landlord portals for the mall attached to the store
Convenience Store
Two people, sixteen hours, a delivery at seven and a new store opening next week. Everything runs from the handheld, POS updates arrive overnight without a technician, and the roster is in the app before the shift starts.
- Receiving, counts, expiry and tasks from one handheld
- Staged device rollouts and remote POS configuration across the estate
- Manpower scheduling and the employee app for high-turnover teams
Department Store
Sixty brand partners on the floor, each with their own stock, and a customer who spends more in one visit than most do in a year. Concession settlement without arguments, variants that survive the trip from catalogue to lane, and a loyalty tier that knows her name.
- Concession and consignment settlement with brand partners
- Size, colour and style variants from PIM to lane to storefront
- Loyalty tiers, gift hampers and VIP days for high-value customers
Fashion and Lifestyle
The season changed on Monday and the stock did not. Plan the range by size and colour, mark down automatically before the season ends, and ship the online order from whichever store still has a medium.
- Range planning with size and colour variants
- Automatic markdown and end-of-season pricing
- Unified stock for click and collect and ship from store
Pharmacy and Beauty
A batch recall at ten, an age check at eleven, and a customer who has come in every month for six years. Track every unit by batch, enforce the checks at the lane, and remember what she asked about last time.
- Batch and expiry tracking on every unit received and sold
- Age and controlled-item checks enforced at the lane
- Customer profiles with skincare analysis, loyalty and e-stamps
Home and Electronics
One television, one serial number, one delivery slot and one installer. The sale is the easy part. Serialise the stock, register the warranty at checkout, and let the customer follow the delivery to their door.
- Serialised stock and warranty registration at checkout
- Delivery scheduling and installation tasks with customer notifications
- Extended warranty, financing and trade-in tenders
Shopping Mall
Two hundred tenants, one landlord, and a Saturday crowd looking for the car park. Collect the sales declarations, bill the tenants, guide the shoppers, and run one campaign across every store in the building.
- Tenant sales declarations, billing and service requests
- Wayfinding, smart parking and AI directory kiosks
- Mall-wide campaigns, contests and e-stamps across every tenant
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Platform categories
One login. One data model.
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Modules
From the checkout lane to the boardroom.
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Store formats
Supermarket to mall, out of the box.
For the people who actually run the store.
Solutions by roleStore Managers
Go home when the store closes, not two hours after
Receiving, counts, expiry, tasks and rosters on one handheld app, synced to head office in real time.
See howMerchandisers
Decide once. Then watch it happen in every store.
Assortment, pricing, promotions and planograms flow from one decision to every lane and shelf.
See howFinance Leaders
Close the day before it ends
Sales reconciliation, tender settlement and e-invoicing that post straight into your finance ERP.
See howIT Leaders
One platform. One identity. Eleven fewer passwords.
Single sign-on, one permission model, staged device rollouts and integrations you can see.
See howIntegrations
Connects to what you already run.
Your finance ERP stays your finance ERP. One Retail posts the day's sales, tenders and settlements into it, and talks to payments, devices, analytics and marketplaces through connectors your team can read, test and watch.
- Finance ERP
- Payments
- Analytics
- Store devices
- Commerce and marketplaces
- Identity and messaging
Security and trust
Built to be trusted with the whole store.
Every client runs in their own private environment, in their own region, on their own upgrade calendar.
- Single sign-on and roles
- Audit trails
- Device control
- Private hosting per client
- Data residency
- Offline resilience
- Security reviews
Resources to get you started.
All resources
Guide
The retail ERP buyer's checklist
Forty questions to ask before you replace your POS and back office.
Playbook
Electronic shelf labels done right
How to roll out ESL across a hundred stores without a pricing incident.
Case study
Central kitchen to store shelf in one system
How a fresh food operation cut waste by planning production from store demand.